PRIVACY POLICY

LAST UPDATED: JUNE 1, 2025

1. WHO WE ARE

GreenWave Gardens LLC ("GreenWave Gardens", "we", "us", "our") is a licensed gardening and landscaping company registered in the State of Texas, with our principal business address at 506 2nd Ave, Seattle, WA 98104. Texas Landscape Professional License #TLNPR-2009-3301. For privacy-related questions: info@greenwavegardens.site or 844-833-6972.

2. INFORMATION WE COLLECT

Information You Provide

When you request a free consultation, submit a contact form, call us, subscribe to our newsletter, or engage our services, we may collect your name, property address, email, phone, garden project description, and payment information for completed work.

Automatically Collected

When you visit our website, we automatically collect technical data including your IP address, browser type, pages visited, and session duration. This data is used solely for site improvement and analytics.

Cookies

We use essential cookies for site functionality and optional analytics cookies with your explicit consent. Decline non-essential cookies using the cookie bar at any time.

3. HOW WE USE YOUR INFORMATION

• To respond to quote requests, enquiries, and service calls
• To schedule consultations, garden visits, and ongoing maintenance
• To process payments and issue invoices for completed services
• To send appointment confirmations, reminders, and project updates
• To send our monthly garden newsletter and seasonal tips (with your consent only)
• To improve our website through analytics
• To comply with applicable federal, state, and local Texas laws

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. DATA SHARING

We may share your information with licensed crew members delivering your project (limited to what is necessary), payment processors, scheduling and CRM software providers, and email delivery platforms. All third parties are contractually required to maintain appropriate data security. We may also disclose data as required by Texas or federal law.

5. DATA RETENTION

Project records and associated personal data are retained for seven years following completion, consistent with Texas business record-keeping requirements. Marketing contact data is retained while your subscription is active. General enquiry data is retained for 12 months if no services are engaged.

6. YOUR RIGHTS (INCLUDING CALIFORNIA CCPA)

You have the right to access, correct, delete, and opt out of the sale of your personal data. GreenWave Gardens does not sell personal data. California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any right, contact info@greenwavegardens.site. We respond within 30 days.

7. SECURITY

We implement appropriate technical and organisational security measures. Our website uses HTTPS encryption. Access to personal data within our organisation is restricted on a need-to-know basis. We will notify you promptly of any breach likely to affect your rights.

8. CONTACT